Shipping Policy

SHIPPING POLICY

At EPOSHH, we are committed to delivering your order safely and efficiently. Please read our shipping policy below for information regarding processing, shipping times, and delivery.

Order Processing

• All orders are processed within 1–3 business days.
• Orders are processed Monday through Friday, excluding public holidays.
• Once your order has been shipped, you will receive a confirmation email with tracking information (where available).

Shipping Times

Estimated delivery times may vary depending on your location:

• Europe: 3–7 business days
• United States & Canada: 5–10 business days
• International: 7–15 business days

Please note that delivery times are estimates and may be affected by customs, weather conditions, or carrier delays.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery location and selected shipping method.

Any available free shipping promotions will be displayed during checkout.

Customs & Import Duties

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country.

These charges are the responsibility of the customer.

Order Tracking

Once your order has been shipped, you will receive tracking information by email if tracking is available for your shipment.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order.

EPOSHH is not responsible for orders shipped to an incorrect address provided by the customer.

Lost or Delayed Packages

If your package is delayed or appears to be lost, please contact us as soon as possible.

We will work with the shipping carrier to help locate your order and provide assistance where possible.

Contact Us

If you have any questions regarding shipping, please contact our customer support team.

EPOSHH reserves the right to update or modify this Shipping Policy at any time without prior notice.